Refund Policy

Refund & Exchange Policy – CherryChics

At CherryChics, we’re all about delivering quality, comfort, and confidence through every outfit. If something isn’t quite right with your order, we’re here to make it right!

Exchange Policy

We offer a 7-day exchange window from the date your order is delivered. You may request an exchange if:

• The item received is faulty, damaged, or defective.

• The item does not match your order (wrong size, color, or style).

Exchange Conditions

To qualify for an exchange, please ensure that:

• The item is unused, unwashed, and in its original packaging, with tags intact.

• You provide a valid order receipt or proof of purchase.

To initiate an exchange, simply reach out to us via email at cherrychics2025@gmail.com or WhatsApp at +92 334 4271444 with clear photos of the product received. Our team will guide you through the process.

Note: Customers are responsible for exchange shipping charges.

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Refund Policy

Refunds are only applicable in cases where we’re unable to fulfill an exchange due to:

✔️ The product being out of stock
✔️ The product being significantly damaged or defective

Important Information

• Approved refunds are processed within 7–10 working days.

• Shipping and handling charges are non-refundable.

• Refunds will be issued via the original payment method or as store credit, based on your preference.

For refund inquiries, contact us at cherrychics2025@gmail.com or WhatsApp us at+92 334 4271444with your order details.

Please Note: We do not offer exchanges or refunds on customized or graphic-printed items.